Terms and Conditions
1. General Terms and Conditions
1.1. High Adventure Tours Private Limited is a company incorporated under the laws of India, with its principal office at GL 801 & High Adventure Tours Private Limited, Circuit House Road, Manali Mall Road -175131. High Adventure Tours Private Limited is inter-alia in the business of providing High Adventure Tours Private Limited related services (hereinafter referred to as ‘Services’) through its Website, retail outlets, mobile-cellular technology as well as through its call-center.
1.2. The Services include without limitation travel-related information, pricing availability and reservations for holiday packages, adventure activities, bus and car rentals across cities and rural areas throughout India. Services shall include all those Services which High Adventure Tours Private Limited will provide in the future. High Adventure Tours Private Limited is the facilitator of the Services only which are being offered and rendered by third-party vendors (“Service Providers”).
1.3. This User Agreement is applicable to all High Adventure Tours Private Limited. In addition to this User Agreement and depending on the Services opted by the User, the User shall be required to read and accept the relevant terms and conditions of Service (TOS) for each such Service, which may be updated or modified by High Adventure Tours Private Limited from time to time. Such TOS shall be deemed to be a part of this User Agreement and in the event of a conflict between such TOS and this User Agreement, the terms of TOS shall prevail.
1.4. The Services are offered to the User conditioned on acceptance without modification of all the terms, conditions and notices contained in this User Agreement and the TOS, as may be posted on the Website from time to time. For the removal of doubts, it is clarified that availing of the Services by the User constitutes an acknowledgment and acceptance by the User of this User Agreement and the TOS. If the User does not agree with any part of such terms, conditions and notices or the terms and conditions of the TOS the User must not avail the Adventure and Nature Services.
1.5. Additionally, the Service Provider itself may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service. The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal, including without limitation terms and conditions set forth in a Service Providers’ fare rules, contract of carriage or house rules.
1.6. High Adventure Tours Private Limited at its sole discretion reserves the right not to accept any order placed by the User through the Website without assigning any reason thereof. Any contract to provide any Service by High Adventure Tours Private Limited is not complete until full money towards the service is received from the User and accepted by High Adventure Tours Private Limited.
2. Modification of Terms
3. Fees Payment
3.1. High Adventure Tours Private Limited reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the High Adventure Tours Private Limited. High Adventure Tours Private Limited further reserves the right to alter any and all fees from time to time, without notice.
3.2. The User shall be liable to pay all applicable charges, fees, duties, taxes, levies, and assessments for availing the Services.
4. Payment Options
4.1. Online Card Payments
Visa, Master, and American express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of a transaction.
High Adventure Tours Private Limited, as a VeriSign Certified Site, uses the latest 128-bit encryption technology and other sophisticated methods to protect your credit card information. You can book your Service using SSL encryption (the internet standard for secure transactions). In fact, transacting online with a credit card at the Website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that High Adventure Tours Private Limited offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.
If the payment on the credit card is declined for some reason, alternate payment instructions must be received by High Adventure Tours Private Limited 72 hours prior to the time of departure/check-in; else, the booking is liable to be canceled.
High Adventure Tours Private Limited charges a service fee on all booking made by the User. In case of cancellation of booking, this fee is non-refundable.
4.2. Internet Banking
If you have an account with any of the below-mentioned banks, then you can pay for your booking through the respective bank’s net banking options and the amount will be automatically debited from your account. High Adventure Tours Private Limited processes the payments through an online gateway system that enables the safe and secure transaction. The bank is not responsible for any inconvenience caused or nonreceipt of the tickets /vouchers or passengers not allowed on the basis of e-tickets /vouchers.
(a) Icici Bank
(a) Bank Of India
(c) HDFC Bank
(d) IDBI Bank
(e) Indusind Bank
(f) Kotak Bank
(g) Punjab National Bank
(h) AXIS Bank
(i) Bank of Baroda – Retail NetBanking
(j) Bank of Baroda – Corporate NetBanking
4.3. Pay at hotel reception /Service Provider (“Post Pay”)
With some of the partner hotels /Service Providers, Adventure and Nature has negotiated a special facility where Adventure and Nature customers can pay the hotel /Service Provider directly at its reception.
5. Booking Confirmation
You should not take any action based on information on the Website until you have received a confirmation of your booking. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase /booking within the stipulated time period, first look into your “spam” or “junk” folder to verify that it has not been misdirected, and if still not found, please contact our call center. +91 01902-254321
Between 20-05 days of departure date 254%of Package Selling Price
Within 04-01 days to the date of departure 50% of Package Selling Price
In case of no show 100% of Package Selling Price